How does Bellsouth suck? Let me count the ways…
I get home tonight and find that I have no dial tone. I try to call from a cell phone and (of course) all the repair service lines are busy. I don’t even get a recording, just an immediate, constant busy signal. So I go online to report the outage. I find the service request form. I fill in all the information. It won’t transmit; it repeatedly gives me a Javascript error telling me to enter alphanumeric characters only, but naturally it doesn’t tell me which field is the problem. After several minutes of trial and error, I get the wild idea that maybe I have to enter something in the extension field (because most residential subscribers are on Centrex systems with extension numbers, right?), so I list “0000” as my extension number, and the form actually transmits…
Not only can they not deliver phone service nor DSL. The fuckers can’t even create a simple HTML form that validates properly…